Refund policy

Return Policy:

We want you to love your purchase! Please review our policy before placing your order.

Personalized items:

All personalized or custom-made items are final sale and cannot be returned or exchanged. Please double-check all personalization details before completing your order. We are not responsible for grammatical errors or misspelled words. 

Handmade Notice

All of our bags are handmade and hand-painted, which means no two pieces are exactly alike. Variations in paint texture, finish, and small imperfections are a natural part of the process and contribute to the character of each bag. If you’re looking for a perfectly uniform, factory-made finish, our bags may not be the right fit — and that’s okay.

Because of the nature of handmade goods and the care required to inspect and restock returns, all sales are final.

We take a lot of time and care to curate the items that we have for sale on the website. Items we know you're going to love! We encourage you to ask questions prior to purchasing and read any and all descriptions thoroughly.

*At this time, we do not accept returns, refunds, or exchanges on any items. Please ensure you review your order carefully before checkout.

*If you experience an issue with your order, please reach out to us directly through Facebook Messenger so we can assist you.

Thank you!